Information Technology & Outsourcing

We provide advice on all aspects of IT procurement and outsourcing arrangements. Our clients include major asset management companies, public authorities, housing associations and software development houses. Where a transaction has an international dimension we can also provide a comprehensive international legal service through our membership of, and active participation in, the World Law Group and the International Bar Association.

We pride ourselves on providing clear and commercially focused advice, working closely with our clients to understand their commercial objectives and business needs and identify, assess and manage identified areas of risk. By working closely with our colleagues in other Units, for example, on employment, regulatory, compliance and procurement related matters, we are able to provide clients with a seamless service.

Our expertise covers areas such as:

• software licensing, support and maintenance
• software evaluation and beta testing
• source code escrow
• bespoke software development
• IT consultancy
• value added reseller agreements
• Cloud Computing and Software as a Service (SaaS)
• hardware procurement and support
• regulatory and compliance advice (including FSA Handbook rules on outsourcing)
• the use of OGC model documentation
• outsourcing (both technology and BPO) including advising on service levels, service credit regimes, benchmarking, technology refresh, exit management, change control, data security, disaster recovery and business continuity